Terms of Service

1. Who these terms apply to

Nexus Softworks SIA (“Nexus Softworks”, “we”, “us”) is a limited liability company registered in the Republic of Latvia.

These Terms of Service govern the use of this website and the provision of development services by Nexus Softworks to a client (“you”). Our services are offered on a business-to-business basis. Where a signed services agreement exists between us, that agreement prevails over these terms on any point where the two differ.

2. Definitions

• Services — the development work described in an accepted quote, whether a Landing Page, an E-Commerce Solution, a SaaS & Subscription Platform, or other agreed work.
• Scope — the written description of what will be delivered, as accepted by both parties.
• Deliverables — the source code, configuration, documentation and running system produced under the Scope.
• Client Materials — designs, text, images, data, credentials and any other material you supply for use in the Services.
• Third-Party Services — hosting, domains, payment gateways, carriers, email providers and similar services supplied by others and paid for by you.

3. Services and pricing

We offer three standard tracks at fixed prices:

Each price is fixed for the scope published on the corresponding service page and confirmed in your quote. Prices are in euro. Not registered as a VAT payer — accordingly, prices are quoted without VAT and no VAT is added to our invoices. Should our VAT status change, we will state the applicable VAT treatment on each invoice issued after that date.

Prices exclude Third-Party Services. You pay those providers directly, on your own accounts, so that you retain the billing relationship and can remove us from it at any time.

4. Quotes and how an agreement is formed

• Information on this website is an invitation to enquire, not a binding offer.
• After receiving your brief we issue a written quote setting out the Scope, the price, the timeline and any assumptions. Quotes are valid for 30 days unless stated otherwise.
• An agreement is formed when you accept the quote in writing (email is sufficient) and, where an advance payment applies, when that payment is received.
• Anything not written into the accepted Scope is not included. This is deliberate: it is what allows the price to be fixed.

5. Your responsibilities

Delivery on time depends on things only you can provide. You agree to:

• Supply Client Materials in a usable format within the timeframes agreed in the Scope.
• Confirm that you hold the rights to all Client Materials, including images, fonts and text, and that their use does not infringe anyone else’s rights.
• Grant the access we need — hosting, domain registrar, payment gateway, CRM or ERP — and revoke it at the end of the engagement.
• Nominate one person empowered to give approvals, and respond to review requests within five working days.

Where a delay is caused by materials, access or approvals not arriving, the delivery date moves by at least the length of that delay.

6. Payment terms

• Unless the quote states otherwise, 50% is invoiced on acceptance of the quote and is payable before work begins; the remaining 50% is invoiced on completion, before deployment to production and before repository transfer.
• Invoices are payable within 10 calendar days of the invoice date by bank transfer to the account stated on the invoice.
• Late payment carries statutory default interest under Latvian law from the day after the due date. We may suspend work and withhold deployment and repository transfer while an invoice is overdue.
• Bank charges, currency conversion costs and payment-provider fees are borne by the payer.

7. Timelines

Timelines quoted on service pages and in quotes are working estimates based on prompt provision of Client Materials and approvals. We commit to telling you as soon as we know that a date is at risk, and why. We are not liable for delays caused by your side, by a Third-Party Service, or by events outside our reasonable control.

8. Change requests

You may request changes at any time. We will tell you in writing whether the request falls inside the agreed Scope. If it does not, we quote the additional work — price and timeline impact — and it proceeds only once you accept that quote in writing. Work outside the Scope is never started silently and never appears as a surprise line on an invoice.

9. Intellectual property and source code

• Client Materials remain yours throughout. You grant us a licence to use them only for the purpose of delivering the Services.
• Deliverables — all rights in the source code, configuration and documentation we produce for you transfer to you in full upon receipt of final payment. From that moment you may use, modify, relicense or resell them without restriction and without any further payment to us.
• Third-party components — open-source libraries used in the Deliverables remain under their own licences. We use permissive licences (MIT, BSD, Apache 2.0 and similar) and will list any component whose licence imposes obligations on you.
• Our know-how — we retain the right to reuse general knowledge, techniques and non-client-specific code patterns. This never includes your content, your data or logic written specifically for your business.
• Portfolio — we may name you as a client and show screenshots of public-facing work, unless you tell us in writing that you would rather we did not. We will never publish non-public material.

10. Third-party services

Deliverables commonly depend on services operated by others: hosting, payment gateways, shipping carriers, email delivery, CRM and ERP platforms. Those services are governed by their own terms, and their availability, pricing and API behaviour are outside our control. We integrate them competently and test the integration; we cannot be responsible for a provider changing its API, raising its prices, or going offline.

11. Warranty

We warrant that the Services will be performed with reasonable skill and care and that the Deliverables will materially conform to the agreed Scope.

• For 30 days after handover, any defect that causes a Deliverable not to match the agreed Scope is corrected at no charge.
• The warranty does not cover changes made by you or a third party after handover, faults in Third-Party Services, changes of requirement, or content you supplied.
• Beyond the warranty period, support and maintenance can be arranged under a separate agreement — or you may hand the repository to any developer, which is precisely why it is written to be readable.

12. Limitation of liability

Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Subject to that: our total aggregate liability arising out of or in connection with an engagement is limited to the total fees paid by you for that engagement. We are not liable for loss of profit, loss of revenue, loss of anticipated savings, loss of business opportunity, or for any indirect or consequential loss, however it arises.

You are responsible for maintaining your own backups of data and content after handover.

13. Confidentiality

Each party will keep confidential any non-public information received from the other and use it only for the purpose of the engagement. This obligation survives the end of the engagement by three years. It does not apply to information that is already public, was lawfully known before disclosure, or must be disclosed by law.

Credentials you share with us are stored in a password manager and revoked or rotated at the close of the engagement.

14. Termination

• Either party may terminate for material breach if the breach is not remedied within 14 days of written notice.
• If you terminate for convenience, work completed up to the termination date is invoiced pro rata against the agreed Scope, and any advance payment is applied to it. Deliverables produced up to that point are transferred once that invoice is settled.
• Sections 9, 12, 13 and 15 survive termination.

15. Governing law and disputes

These terms and any engagement under them are governed by the law of the Republic of Latvia, without regard to its conflict-of-law rules. The parties will attempt in good faith to resolve any dispute by negotiation. Failing that, the dispute is subject to the exclusive jurisdiction of the courts of the Republic of Latvia.

Because our services are supplied business-to-business, EU consumer protection rules on distance contracts and the right of withdrawal do not apply.

16. General

• Entire agreement — the accepted quote together with these terms forms the whole agreement between us on its subject matter.
• Severability — if a provision is found unenforceable, the rest remains in force.
• Assignment — neither party may assign the agreement without the other’s written consent, except to a successor of substantially the whole business.
• No waiver — failing to enforce a right does not waive it.
• Notices — notices are given by email to the addresses used for the engagement, and are treated as received on the next working day.
• Changes — we may update these terms for future engagements. The version in force is the one published when your quote was accepted.

17. Contact

Questions about these terms, or about a quote already issued:

hello@nexus-softworks.com · +371 00 000 000 · Nometņu iela 113, Daugavpils, LV-5414, Latvia